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Frequently Asked Questions (Parents and Guardians)

What is GravyStack?

  • GravyStack is a banking app that plays like a game. It harnesses the power of play to teach children how to earn, save, invest, and share money. It is a tool families can use to help kids learn how to properly manage money, and step into the world of personal finance with confidence.

What sorts of financial lessons does GravyStack teach?

  • Kids and teens earn the basics of saving, earning, sharing, spending, and investing. But we don't stop there! They also go on to master...

  • Cyber security (protection).

  • Borrowing safely to support your dreams.

  • Building a life based on finding their sweet spot where true joy in the task meets income (create).

  • Character traits.

  • Life skills.

Can parents see what their kids are doing in the app?

  • Using the “play as kid” feature, parents can log in to see all areas of the app that their kid sees without needing to re-enter the kid’s login credentials.

How old do you have to be to use the app?

  • Banking features are available to kids ages 8-18, but we encourage families to use GravyStack’s free game learning for kids whenever they feel their child is ready.

Why does it ask for my Social Security Number and ID during onboarding?

  • The banking features of the GravyStack app depend on the creation of new bank accounts for you with our verified banking partner. Like any other bank, they need to verify your identity before they allow you to open an account. We will not ask for your kid(s) information beyond a username they create and date of birth.

Why do I have to make a bank account?

  • Some of GravyStack’s funnest features require money transfers and for multiple GravyStack accounts to be connected to a secure and verified bank account. The bank services are provided by Synapse Financial Technologies, Inc.'s program bank partners, a list of which can be found at www.synapsefi.com/legal, Members FDIC.

How many kids can I add to one Guardian account?

  • Each Guardian account can host up to 5 kids each with their own Money Machine™, Share Jar, Spend Jar, and Save Jar.

Frequently Asked Questions (Kids and Teens)

What is Windfall?

  • Windfall is the world in which you’ll learn about financial literacy through the power of play. There are 10 different levels to explore, each with a unique Windfall Guardian to help kids learn a new area of financial independence.

What are Missions?

  • Missions are what we call the games in each level that teach kids and teens about that level’s financial topic. They can be a mini-game or an In Real Life (IRL) scenario that helps kids understand personal finance. Each level has 10 Missions to complete.

What are Grits?

  • Grits are in-game currency that you earn by completing Missions. Play the game over and see if you can max out the Grits earned! Grits are separate from real money earned by completing Gigs.

How do I make money with this?

  • Parents can send Action Gigs and Brain Gigs to their kids and reward them for completion with cash.

  • Your paycheck from a job can be direct deposited into your GravyStack bank account.

  • You can request Gigs from your Parents and name your price!

Do I get a debit card?

  • Kids 8-18 whose parents are on the banking plan will receive a debit card with their name on it.

  • The Debit card connects to each kid's Spend Jar. This means kids and teens have financial freedom to spend the money you earned on your own terms without risking ruining savings goals or sharing to charity goals.

  • It is easy to turn the debit card on and off in the app, just in case it is misplaced.

Can you make savings goals in the GravyStack app?

  • All kids and teens with banking are given 4 bank accounts: Money Machine™, Save, Spend, and Share accounts.

  • Money earned from Gigs flows through your Money Machine™ and into your Jars. You have control over the percentages and will choose how much to Save, Spend, and Share.

  • The Save Jar is where the funds for your Quick and Big goals are saved until you’ve reached your goal!

We are here to help!

Click to submit a support request and one of our success agents will get back to you a soon as posible.

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